If you have a question about Action3D Reducer, send us an email to support@action3d.net. We do answer all questions within a reasonable time.

Here are the most frequent questions:

1. Download failure.
2. Other payment methods than Paypall.
3. My PC crashed and I want to activate a new installation of Action3D Reducer.
4. I did not receive my license key.
5. I would like to upgrade.

1. Download failure.

If for any reason the download of a file fails, or a downloaded installation file does not work, you must follow the following instructions to clear the cache of your browser before attempting to download the file again. If you do not clear the cache of your browser, it may thinks that the file is already downloaded and therefore it will not download it again.

Instructions if you are using Internet Explorer:

• Select the menu item Tools / Internet Options...
• Select the General Tab
• Click on the Delete Files... button to delete the temporary internet files.
• Finally, refresh the download page for the new changes to take affect.

Instructions if you are using Netscape:

• Select the menu item Edit / Preferences...
• Double click on the Advanced category and select the cache
• Click on the Clear Memory Cache button
• Click on the Clear Disk Cache button
• Finally, reload the download page for the new changes to take affect.

2. Other payment methods than Paypall.

At www.thegamecreators.com, you can buy Action3D Reducer with a wide varieties of payment methods: Visa, Mastercard, Delta, JCB, Switch / Solo, Visa electron, Check, Wire transfer, Western union.

3. My PC crashed and I want to activate a new installation of Action3D Reducer.

There is an activation process just to prevent illegal mass distribution of Action3D Reducer. This being said, we will always help you activating an installation for your own use if you have purchased a license from us . So don't worry if your PC crashed, you will be able to activate a new installation of Action3D Reducer. Just send an email to support@action3d.net if you have any problem, and we will assist you.

4. I did not receive my license key.

The license key is sent to the e-mail address you specified when you bought the software. Usually, it is sent shortly after. If you have not received it yet, send an e-mail to support@action3d.net.

5. I would like to upgrade.

If you have a license key of Action3D Reducer, just download the latest version and make an activation request for it at no cost. Here are the download links for the two versions:

Action3D Reducer v2.0
Action3D Reducer Professional v2.0